Legal

Privacy Policy

This policy explains how Prima Water Purification handles the personal information you share through our website. It is provided in good faith and is not legal advice.

Information we collect

When you submit our enquiry form, we collect the details you provide: your name, email address, phone number, the service you are interested in, and any message you include. We use this information only to respond to your enquiry and to provide a quote.

How we use your information

We use your contact details to get in touch about your enquiry, to arrange an on-site assessment if needed, and to provide a quote for supply and installation. We do not sell or rent your personal information to third parties.

How we store your information

Your enquiry is handled by our team and retained only for as long as needed to respond to your request and provide ongoing service. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

Mobile information and messaging

If you provide a phone number, we may use it to contact you about your enquiry, to arrange an assessment, or to provide a quote. Where messaging is used, standard message and data rates from your mobile provider may apply. You can opt out of follow-up messages at any time by replying STOP, and you can request help by replying HELP. We do not sell or share your mobile information with third parties for marketing purposes.

Your choices

You can contact us at any time to ask about the information we hold, to request that we stop using your details for follow-up, or to opt out of any messages. Use the contact details below to get in touch.

Contact us

If you have any questions about this policy or how we handle your information, please contact us: